We offer a range of products for various hair and skin types.

Yes, all our products are sourced directly from trusted brands and suppliers throughout the US, UK and other countries to ensure authenticity.

We offer next day delivery. The only exception is on Mondays.

Local delivery cost varies based on the distance, but we charge 20 QAR for 0-30km from our pick up location which generally falls within the Doha region. If you have a drop off location which extends beyond 30km, we will contact you to inform you of the cost.

Yes! You can select your preferred 3-hour delivery window ,which works best. We will contact you via WhatsApp before dispatching your order to ensure everything is accurate.

One of the easiest ways takes just 5 seconds. Just click this link to see how it is done!

To initiate a return, please contact us at info@the-curl-lounge.com with your order number and reason for the return. You will be responsible for the cost of the return.

Yes, refunds are processed after the returned items are inspected if initiated with 24 hours of delivery. Beyond 24 hours, we offer a store credit, minus the cost of delivery. Refunds take 7-10 days to reflect in your account.

Yes, we use secure payment gateways and encryption to protect your personal information.

Absolutely!

Yes, we offer a selection of vegan and cruelty-free products.

Product availability is updated in real-time on our website. Out-of-stock items will be clearly marked.

While we don't issue refunds under normal circumstances, if the order cancellation is accepted under terms within our policy, we will issue you a refund, minus any payment processing fees.

Yes, but only if the order has not been dispatched for delivery.

Yes, our experts are available to provide personalized recommendations based on your hair needs.